Cho em hỏi từ states ways trong câu có ý nghĩa gì? Và câu in nghiêng dịch như thế nào ạ? Em cảm ơn

Contracts are an integral part of the workplace. In simple terms, contracts are an agreement between two or more parties that specifies terms and obligates the parties to follow them. Contracts often include the amount that a client will pay contractors and what services will be provided. For example, in your office, you may have a contract that provides assurance that your copier machine or phones will be repaired within a certain amount of time. This service can either be done off-site or at your establishment. A contract often states ways to determine if the quality of work delivered is acceptable. Well-written contracts usually provide ways to resolve problems like these when they happen. Before engaging in a contract, both parties should think carefully, as they will have to abide by the conditions specified in it. A contract usually specifies how the two parties can cancel if either party fails to meet the terms.